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CMDB Asset Management Specialist

Our client, a leading financial organization specialising in loan management services, is looking for  an ITSM specialist to help manage and improve existing  Service Asset and Configuration Management process.

 

Key Responsibilities:

  • Identification, naming and labelling of organization’s assets
  • Creation, updates and maintenance of assert register/CMDB covering the complete asset/CI lifecycle, from creation to decommissioning
  • Performing regular audits to ensure the integrity of the asset register/CMDB
  • Providing summary reports to management on utilization of assets
  • Deployment of OS images using the SCCM

 

Qualifications:

  • Bachelors or Associate’s degree in information technology
  • Good organisational, communication, and problem solving skills, experience in process improvement
  • Minimum of 2 years of work experience in a CMDB environment, knowledge of ServiceNow solution is a must (Asset Management tasks, preparation of asset invoices, creation of asset reports), knowledge of SCCM is considered as an advantage.
  • Knowledge and hands-on experience with helpdesk /end user support activities
  • Working knowledge of ITSM best practices, proven track record of successful implementation of ITIL  v3/2011 Service Asset and Configuration Management process, ITIL v3 certification is considered as an advantage
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